Will I lose my funds if I activate Self-Exclusion?

No, your account balance is completely safe. Once your self-exclusion period ends, you'll be able to withdraw your full remaining balance. This feature is entirely secure as part of xbajy's responsible gaming commitment.

Can I change a limit once it's been set?

Lowering a limit takes effect immediately. Requests to raise a limit are processed after 24–48 hours — this is intentional, to prevent impulsive decisions made in the heat of the moment.

How do I know if my gaming is becoming an addiction?

Key signs include spending more time and money than planned, chasing losses, hiding your gaming from family, feeling restless when you can't play, and neglecting daily responsibilities because of gaming. Use the checklist on our page to assess yourself.

Can a self-exclusion be cancelled before it expires?

No. Once a long-term self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional and designed for your long-term protection. The same rule applies to short-term cooldown breaks.

What should I do if someone I know has a gambling problem?

Start by speaking with them with empathy — offer support, not judgment. Let them know about xbajy's self-exclusion feature and encourage them to seek professional mental health support. If needed, contact us at support@xbajy.bet.

Does xbajy allow minors to keep active accounts?

Absolutely not. xbajy does not allow anyone under 18 to create or use an account. Age verification is mandatory at registration, and any account found to belong to a minor is terminated immediately.

xbajy | Responsible Gaming — Play Smart, Stay in Control

1. What Is Responsible Gaming and Why Does It Matter

Responsible gaming at xbajy goes beyond following rules — it's a mindset, a way of life. Online gaming and betting can be a great source of fun when enjoyed as entertainment. But when it becomes an addiction, it can unravel every part of your life.

At xbajy, we believe every player has the right to make their own choices — and protecting that freedom is our responsibility. That's why we've built tools directly into our platform to help you stay in control.

Responsible gaming means:

Only bet money you can afford to lose without it affecting your daily life.
Setting your own limits on time and money spent — and sticking to them.
Treat gaming as entertainment, not as a source of income.
Never chase losses by placing bigger bets.
Never prioritize gaming over family, work, or studies.

Keep in mind: xbajy is an entertainment platform. Winning is never guaranteed, so always play for fun — not as a way to make money.

Responsible Gaming Principles

Set a Budget in Advance

Set a monthly or weekly budget before you start playing, and never go beyond it.

Track Your Time

Keep track of how long you've been playing. Extended sessions without a break can be harmful to your mental health.

Take a Break

Take regular breaks. Make time for family, friends, and hobbies outside of gaming.

Don't Let Emotions Drive Your Decisions

Don't chase losses with bigger bets out of frustration. Take a step back and make decisions with a clear head.

Seek Help When You Need It

If you feel like you're losing control, contact xbajy Support immediately or use the self-exclusion feature.

2. Signs of Gaming Addiction — Check Yourself

Gaming addiction can creep up slowly — you may not even notice it at first. To help you stay on track with responsible gaming at xbajy, we encourage you to check in with yourself regularly. Answer the checklist below honestly:

Check all that apply to you:

I spend more time or money than I planned.

When I lose, I chase my losses by placing bigger bets.

I hide my gaming activity from family or friends.

Feeling restless, irritable, or low when you can't play.

I've borrowed money or asked others for money to fund my gaming.

I have neglected work, studies, or family responsibilities.

I've tried to stop gaming but couldn't.

If 2 or more of the above apply to you, that's a warning sign. Don't wait — reach out to our support team or activate the self-exclusion feature.

Guide to understanding your risk level

Healthy Gaming (0–1 tick)Safe

Caution Advised (2–3 ticks)Pay Attention

Addiction Risk (4+ checks)Get Help

3. Limit-Setting Features — You're in Control

The most effective way to game responsibly on xbajy is to set your own limits. Log in to our platform and go to "Account Settings" to set any of the following limits at any time:

Limit Type	Description	Time to Take Effect	Status
Daily Deposit Limit	Maximum daily deposit amount	Instant	Active
Weekly Deposit Limit	Total weekly deposit cap	Instant	Active
Monthly Deposit Limit	Monthly deposit cap	Instant	Active
Betting Limits	Maximum stake per bet	After 24 Hours	Optional
Loss Limit	Maximum Loss Limit per Period	After 24 Hours	Optional
Session Time Limit	Maximum session duration	Instant	Active
Cooldown Break	Temporary Account Break	Instant	Active

Important Rules: Limit decreases take effect immediately. However, requests to increase a limit take 24–48 hours to process — this is intentional, to prevent impulsive decisions.

Reality Check Notifications

Another responsible gaming feature at xbajy is the Reality Check. You can opt to receive a notification every 30, 60, or 90 minutes showing you:

How long you've been playing
Total amount spent in this session
Win/loss summary for this session

After reviewing this information, you're free to keep playing or stop — the choice is entirely yours.

4. Self-Exclusion — When You Need a Break

Sometimes a little distance is what you need. xbajy's Self-Exclusion feature lets you take a short or long-term break. It's not a sign of weakness — it's an act of self-care.

⏸️

Short-Term Cooldown

From 24 hours up to 6 weeks. During this period, you will not be able to log in or receive any marketing messages.

🚫

Long-Term Exclusion

From 6 months up to permanent. Once activated, it cannot be cancelled before the period ends.

💰

Balance During Exclusion

Even while self-exclusion is active, your remaining account balance stays fully protected and can be withdrawn once the period ends.

📧

Ads Disabled

During your exclusion period, you will not receive any promotional emails, SMS, or push notifications.

How to Activate Self-Exclusion

Log in to your xbajy account.
Go to "Account Settings" → "Responsible Gaming".
Select the "Self-Exclusion" option and set the duration.
A confirmation code will be sent to your registered email address to verify the action.
It takes effect instantly once confirmed with the code.

For direct support support@xbajy.bet Email us and our team will help complete your self-exclusion within 24 hours.

5. Minor Protection — Strictly No Access for Under-18s

Protecting minors is one of the most important parts of responsible gaming at xbajy. No one under 18 is permitted to create or use an account on our platform — that's a firm commitment.

Age Verification

Age verification is mandatory at registration and is done via National ID or passport.

Account Closure

If a minor is detected, the account is immediately suspended and all transactions are reversed.

Parental Protection

If children are at home, we recommend using third-party parental control software.

Advice for Parents

If children or teenagers are in your household, take the following steps to keep your xbajy account secure:

Use a strong password and never share it with anyone.
Don't leave your device unlocked and unattended after logging in.
Don't save your password in the browser if children use the same device.
If you suspect unauthorized access, change your password immediately.

If you suspect a minor has accessed your account, act immediately and support@xbajy.betto notify us.

6. Mental Health Support & Professional Help

Gaming addiction is a mental health condition — there is no shame in it. xbajy is committed to guiding you toward the right support. You don't have to face it alone.

xbajy Support Team

Our expert team is available 7 days a week to help with any responsible gaming concerns.
support@xbajy.bet

Live Chat Support

Log in to our platform and speak with a responsible gaming specialist via live chat at any time.

Professional Counsellors

Consulting an addiction specialist or mental health professional is highly effective — and we actively encourage it.

Support from Family & Friends

Talk to someone you trust. Support from family and friends is one of the most powerful tools for overcoming addiction.

Tips for Building Healthy Gaming Habits

Set a fixed time for gaming each day and stick to it.
Write down your budget before you start playing, and stop once it's gone.
Spend time on hobbies, exercise, family, and social connections.
Take a break from gaming if you're feeling stressed or depressed.
Avoid betting when you're tired or under the influence of alcohol.
Track your spending every week.

7. xbajy's Promise — We're Here for You

Xbajy is more than just a gaming platform — we genuinely care about our players' overall wellbeing. Our responsible gaming commitment includes:

Giving every player the tools to set their own limits.
Proactively offering support when signs of addiction appear.
Keeping minors completely away from the platform.
Presenting responsible gaming information in a clear and accessible way.
Never sending promotional materials to self-excluded players.
Partnering with addiction specialists and mental health organizations.

Responsible gaming at xbajy isn't an added feature — it's core to who we are. Play only as much as you can truly enjoy.

At xbajy Responsible Gaming — Stay safe, play happy